COOKIE POLICY
Introduction
Capitalized terms and expressions that are not otherwise defined have the meanings assigned to them, and Hotel Le Clarendon (collectively, “ Hotel Le Clarendon ”) wishes to process the data it collects lawfully and transparently.
Scope
Hotel Le Clarendon has developed this cookie policy (the “ Policy ”) to describe how Hotel Le Clarendon uses cookies and the information it collects and stores.
Definitions
“ Privacy Act ” means the Act respecting the protection of personal information in the private sector, as amended by the Act to modernize legislative provisions as regards the protection of personal information (“ Law 25 ”).
“ Data Subject ” means any identified or identifiable individual about whom Hotel Le Clarendon collects Personal Information, including, but not limited to, (i) former, current and prospective Employees, (ii) former, current and prospective customers, (iii) visitors to the website of Hotel Le Clarendon and (iv) former, current and prospective subcontractors and suppliers.
“ Personal Information ” means any information about an identified or identifiable natural person, but excludes information that is not considered Personal Information under the Privacy Act.
“ Cookies ” are text files placed by the servers of websites you visit or by third-party servers in a dedicated area of your device’s hard drive (computer, tablet, mobile phone or any other Internet-enabled device) when you view online content or advertising. They record information about your Internet browsing. A Cookie file can only be read by its issuer, allowing the issuer, for the duration of the Cookie’s validity, to recognize the device whenever it accesses digital content containing Cookies from that issuer. A Cookie does not identify you personally, but only your device’s browser.
Why do we use cookies?
This policy on the use of cookies and other tracking technologies applies to all web properties of Hotel Le Clarendon. The web properties of Hotel Le Clarendon use cookies to better understand how you use our sites and interact with their content. We may use cookies to remember your language preferences or to avoid requiring you to log in every time you visit our websites. These cookies may also track your geolocation so that we can provide relevant information specific to your location. In addition, we may use your usage data to deliver targeted advertising on third-party websites. A more comprehensive list of cookies and their uses is provided below.
What types of cookies are used?
Hotel Le Clarendon uses first-party and third-party cookies. To help you understand how each cookie benefits you, the four types of cookies used on our websites are described below:
- Strictly necessary cookies : These cookies are essential to the basic functionality of our websites, such as accessing secure areas of the site and logging in to your user account. They allow users to navigate our websites. This category of cookies cannot be disabled.
- Functionality cookies : These cookies help us adapt our websites to improve their content based on how you have used our sites and to configure features and other customizations, such as language preferences, remembering usernames and geolocation. The information tracked by these cookies is anonymous and cannot be used to interfere with your browsing activity on other sites.
- Performance cookies : These cookies collect information about how you use our websites. They tell us which pages you visit, how often, what errors you encounter and how we can improve your experience. This information is generally collected for statistical purposes and does not include personal information, such as your name or email address. Disabling these cookies prevents the collection of information about your browsing on our sites and, consequently, the delivery of editorial content tailored to your browsing activity.
- Targeting and advertising cookies : These cookies provide information about users’ interactions with our content to help us and third parties (including advertisers) deliver relevant advertising and measure the effectiveness of advertising campaigns. Information is collected and shared with third parties to provide audience targeting and optimization solutions for advertisers and publishers. No personal data is collected, and individuals cannot be identified through the data collected.
First-party cookies
Google Analytics
To maintain session state
To store the unique identification number of the account or website to which it relates
To distinguish unique users by assigning a randomly generated number as a client identifier
To calculate visitor, session and campaign data for website analytics reports
To store and update a unique value for each page visited, which is used to count and track page views.
To limit requests
Type : performance, targeting and advertising
Active Campaign
To confirm that tracking has been enabled for the website
Type : targeting and advertising
Google AdSense
To test the effectiveness of advertising on websites using this cookie
Type : performance, targeting and advertising
To provide a range of advertising products, such as real-time bidding from third-party advertisers
Type : targeting and advertising
Cloudflare
Used by the Cloudflare Content Delivery Network
Type : functionality
WordPress
To store the current language
Type : functionality
Third-party cookies
Our websites contain links to other websites. We have no information about the types of cookies used by these other sites. To learn more, please consult the information provided by these third-party sites about their own cookies.
- DoubleClick
- Microsoft
- Cloudflare
- YouTube
How long do cookies last?
Cookies remain on your device(s) for different periods of time, depending on whether they are “persistent” or “session” cookies:
Persistent cookies : These cookies are used to remember your preferences on our websites, analyze user behaviour to identify usage patterns and preferences, and improve the functionality of our websites. They remain on your computer or device until they expire or you delete them. They persist even after you close your browser and restart your computer.
Session cookies : These cookies are used to remember your activity during your current visit to our websites. They are temporary and remain on your computer or device only until you end your current browsing session.
How can you manage cookie preferences?
As a user, you have the right to refuse, delete or limit the use of all types of cookies when visiting the website of Hotel Le Clarendon. You can change your cookie preferences by adjusting your browser settings. Please be aware that most browsers automatically accept cookies, so if you do not want cookies to be used, you will need to delete or block them. However, refusing certain Cookies may impair a number of features necessary for navigating the website (registration or display difficulties, etc.). In such cases, we cannot be held responsible for these malfunctions. Furthermore, disabling advertising cookies does not mean that you will no longer receive advertising, but simply that it will no longer be tailored to your interests. For more information about cookies and how to manage your preferences, please visit the following website : https://www.aboutcookies.org/how-to-delete-cookies/
Contact information:
The website at https://hotelclarendon.com/ is owned and operated by Hotel Le Clarendon.
Our principal business premises are located in Québec City.
You can contact us :
By mail : 57, Rue Sainte-Anne, Québec QC G1R 3X4
By telephone : (418) 692-2480
By email : reservations@hotelclarendon.coml
Changes to this cookie policy:
This Policy takes effect on November 23, 2025 and replaces all previous versions.
Privacy legislation is constantly evolving and, as a result, this Policy may be amended by Hotel Le Clarendon, at its sole discretion and without notice or liability to any Data Subject or other person. The collection, use and disclosure of a Data Subject’s Personal Information by Hotel Le Clarendon will be governed by the version of the Policy in effect at that time.